MacKeeper, a product by ZeoBit, costs $38.95 for a single license, for the period of one year. Before we go further into how MacKeeper is priced, we wish to tell you that Clean My Mac 2, a much better program than MacKeeper, is priced exactly the same as MacKeeper, therefore being a much better buy. You can read our Clean My Mac 2 review here.
The reason why we recommend Clean My Mac 2 over MacKeeper is simply because MacKeeper has too many issues going on in terms of negative publicity. Read our full review of MacKeeper here. It has been called all kinds of names, with people labeling it spam, malicious software and even junk, useless software. Clean My Mac 2 however does not have any such problems and thus automatically becomes a strong recommend, especially since it is priced exactly like MacKeeper.
Now, coming back to MacKeeper’s cost, we feel that pricing is a bit unfair to say the least. While a single, basic, one year license seems to cost a very reasonable $39.95, one must understand that this price only gives them access to basic level of email support, even though that support is 24/7 support. What good is support when you need to fix a problem in minutes and have to wait a few hours or even a couple of business days to hear back from email support?
If you want more personalized and on-demand support, you can choose to buy the $59.95 MacKeeper package that will give you access to 2 MacKeeper licenses. This package will also enable customers to contact support on a 24/7 basis though email and through live chat. Live chat is a huge step up from email support although it doesn’t make any sense for a person to buy a two license package when they might have just one Mac, just to get priority support.
Lastly, one can also buy the Premium MacKeeper package that costs $89.95, giving 3 MacKeeper licenses, 24/7 call support, 24/7 live chat support and 24/7 email support. Once again, this is a great if you really need MacKeeper for three Macs. Otherwise, you are just paying $50 for priority support which again doesn’t go down very well with us.
Clean My Mac 2, as reviewed here, offers a much more fair and efficient support plan, giving all customers equal priority, offering support through email or telephone calls through a toll free number.